New IT projects need foundations. Start by getting what you already know in order.
Less risk, less money spent, and a project run in partnership with someone who knows the right questions to ask. We start with an IT systems inventory: 2–6 weeks, below the public-procurement threshold. For the public sector (local government), municipal companies and companies whose IT team is fully occupied with day-to-day maintenance.
Section A–Athe organisation’s office buildingscale 1 : the boardillustrative drawingsheet 1current state
For more than 20 years, my job was translating stakeholders’ goals into the language of project delivery.
For two decades I worked on the vendor’s side, responsible for working out what the business really needed — even when it couldn’t put that clearly into words itself. Today I offer the same skill to boards from the other side of the table: the client’s.
~20 years
of experience in requirements and implementation
2008–2026
continuous work with local government
16
documents and tools delivered by the inventory
The board and IT sometimes see the same things from different angles. I translate between the two, so that both sides work towards the organisation’s common goals.
This covers inventories, procurement and translating risk into the language of decisions — not security as such. The IT team usually has that knowledge; I help turn it into a board decision, and vice versa.
After 2–6 weeks the board gets four sets of documents, not a report destined for a drawer.
Built from scratch for your organisation, in an editable format, under a perpetual licence. Sixteen documents and tools in total, forming the foundation for digital transformation and for delivering a long-term IT strategy — among them a presentation and a session for the board, both included in the price.
Foundation · inventory2–6 weeks · below the public-procurement threshold · 16 documents and tools
Knowledge of the current state 4 documents
A one-page summary for the board, an inventory report you can present to the board, the Regional Audit Chamber (RIO) and the Supreme Audit Office (NIK), a spreadsheet with 35 attributes per system, and a matrix of integrations with central government systems. Knowing the “AS IS” state is essential for defining the “TO BE” state.
Strategy and standards for the future 4 documents
A 10-year digitalisation strategy, a catalogue of technical standards, 20 model contract clauses for tender specifications (SWZ), and a policy on the responsible use of AI.
Management tools for future projects 5 tools
A digital-initiative charter, an architecture-review scorecard, an inventory methodology you can repeat yourselves, a register of 20 risks with a heat map, and a change-management plan.
Communication and the board’s decision 3 items
Architecture diagrams, a glossary of around 150 terms and abbreviations, and a 12–15-slide presentation with a 60–90-minute session for the board, included in the price. The presentation covers the identified risks and how to mitigate them, including personal risks for board members.
The same building, seen from above · port of departure
Four levels of responsibility. We start with a narrow scope and widen it as trust grows.
The same sequence has worked in the digitalisation of local governments and public utility companies: a narrow, concrete scope to begin with, extended to further processes as trust builds.
01
IT systems and process inventory
2–6 weeks · the starting point
A register of applications with owner, contract, licence, cost and end-of-support date. A map of supported and unsupported processes, a map of integrations and manual re-keying. A risk register: single points of failure, vendor lock-in, compliance gaps against KRI, NIS 2, e-Doręczenia and KSeF. A one-page summary for the board.
KSC / NIS 2 obligations and penalties for the organisation and the board
From the inventory: a systems register and a risk register — the starting point for the risk management the law requires. You can’t protect what isn’t on the list.
RIO and NIK inspections, audits can come at any time
From the inventory: a documented A/B/C/D categorisation and a justification for every purchasing decision, ready to show to inspectors.
02
Digital strategy and target architecture
Timeline set after the first conversation
Layers of registers, processes and integrations. Standards adopted by the organisation: an organisational structure for the permissions model, user-interface standards, the role of data groups in the architecture, process-modelling standards, a 3-year roadmap delivering the agreed goals, guidelines for IT purchasing (e.g. documented APIs), and a structured breakdown of the budget items to be estimated, covering investment and maintenance (total cost of ownership) in line with applicable regulations (KSC, NIS 2, EZD).
Next year’s budget drafted in autumn
The inventory shows what you have, what you’re missing and what needs fixing, plus the total cost of ownership: one-off investment and the running costs you can’t avoid. This is the spending plan the council and the treasurer expect so they can plan future budgets.
KSeF, EZD, workflow, finance and accounting, digital personnel files these require an integrated process
From the inventory: an integration matrix with the finance and accounting system and a list of systems that must exchange data with it.
03
Requirements specification for the tender
Timeline set after the first conversation
Interviews, process maps, a data model, fields, views, notifications, integrations and test scenarios, written down before the tender is announced. Plus preparation for vendor conversations: the questions to ask, a purchasing matrix, and attending meetings as the client’s representative. Above all, though, an answer to what success for the rollout means: why we are doing this and what results we expect.
An EZD-class system before 1 January 2028
From the inventory: a document-flow and integration map, migration requirements, contract clauses. Without it, the migration simply carries the old workflow’s mistakes over into the new system. Plus a division of existing and potential functions between systems — for example, which system should handle bulk dispatch of correspondence through e-Doręczenia.
04
Your digital strategy advisor
Ongoing advisory role
A monthly meeting with the secretary or the CEO and the IT manager, a monthly operations-and-risk report, a quarterly digitalisation committee, a quarterly review of risks and critical contracts, and a mandatory advisory opinion before any major purchase.
Scope: IT governance and decision-making, a living systems register, process analysis and optimisation, procurement and vendor-lock-in risk, translating and reviewing risk between the board and IT, the project portfolio.
The first 90 days of a new engagement: an initial assessment and any urgent “red flags”, setting up the registers and a contract review, and a report for the board with a 12–24-month roadmap.
Every one of these obligations starts with the same question: what do we actually have?
The inventory isn’t a separate project alongside choosing an EZD-class system, KSeF or KSC compliance. It’s the first step of each of them, done once rather than four times over, piece by piece.
Whatever the scope, the route is the same: from scattered, chaotic information to a single decision you can defend.
ReconnaissanceInterviews, a review of documents and systems, a first picture of the situation, without preconceptions.
A shared pictureOne consistent map of processes, costs, risks and dependencies — legible to both the board and IT.
Decision optionsReal options with the consequences, cost and risk of each, with no favouritism towards any vendor.
Oversight of deliveryPresent on the client’s side during selection, implementation and acceptance — not just at the concept stage.
Measuring the outcomeChecking whether the decision delivered the expected result — and preparing for the next stage.
Public sector – local government
An EZD-class system by 1 January 2028. Before you choose a route, check what you already have.
The secretary and the treasurer don’t need to know IT architecture. They need a register of systems and contracts, KSC/NIS 2 risks, and a one-page summary they can put in front of the board and the council.
Help choosing an EZD-class systemA document-flow and integration map, before the migration path is decided.
Support during the EZD projectVendor conversations, integration discussions, and help organising training.
Contracts integrated with CRU JSFP, the central register of public-sector contractsEZD seen through the lens of other projects: preparing and drafting contracts together with CRU JSFP integration.
KSeF invoices and their workflowRetrieving invoices from KSeF, approval on the merits, formal and accounting verification, and transferring invoices to the finance and accounting system.
Planning further projectsRecruitment and calls for applications, public consultations, digital management of board meetings, and planning, approving and settling business trips.
KSC / NIS 2A systems and risk register — the starting point for the risk management the law requires.
A budget you can defend before the councilSplitting IT spending into regulatory obligations and investment, with the cost of inaction.
Document workflow (KSeF), e-Doręczenia, digital signatures, a digital archive of procurement proceedings, ERP replacement. It pays to bring all of this under one coherent strategy.
The CEO of a district-heating, water-utility or public-transport company gets one recommendation from their own department. A second, independent opinion before signing: what will actually integrate with the finance system, and what it really costs over five years.
KSeF and invoice workflowAn integration matrix with the finance system, instead of yet another application silo.
Integration with finance and ERP systemsAn integration requirement written into the specification from day one, not added through an annex after signing.
Digital personnel files and further modulesA/B/C/D categories and a rollout order, so every module plugs into what is already in place.
Correspondence management (EZD)Correspondence workflow inside an EZD-class system.
Digital signaturesChoosing the right type of electronic signature for each use case, to eliminate paper documents.
Integration with e-DoręczeniaSending and receiving letters through e-Doręczenia without re-entering data between systems.
Multi-channel correspondenceBuilding and running multi-channel intake and bulk dispatch of correspondence.
You have a project to deliver, and your IT team has its hands full with maintenance. It helps to have someone on your side.
Choosing and rolling out a new ERP, complaint handling, a process-driven CRM, cost-document workflow under KSeF, contract management, employee onboarding and offboarding: I write the requirements with the board, talk to your IT team and to vendors, compare offers (for subsidiaries, against head-office purchasing guidelines), and oversee both the project and the organisational change it brings. You get a concept after a single conversation, in about 2 days.
15 minutes of conversation, a concept in 2 daysGathering detailed requirements and writing a specification can be tedious, and people don’t always see where it’s heading. Before that starts, you need a visual sketch of what the board has in mind — to judge the direction before anyone writes the first page of documentation.
Offers compared against head-office guidelinesA criteria matrix: what matters, what matters less, who offers what, how each vendor answered, my recommendation. You make the decision; the administrative legwork that IT has no time for and the board has no one to assign to, I take on as part of the project’s own cost.
Representing the board during implementationThe board only comes back to the topic when a decision is actually needed.
A major head-office project, e.g. a shared ERPVendor meetings, integration discussions, and concise summaries for the board and IT to use in communicating with head office — so the board only returns to the topic for a real decision.
Relationships lasting 8 to 18 years, carried through successive waves of regulation.
KSeF, e-Doręczenia, e-archive, NIS 2, application platforms, process-modelling standards, HR and recruitment processes, financial processes, customer-service processes, building comprehensive application systems integrated with ERP-class systems, e-commerce, B2B marketplaces. The same problems in four very different settings: a local-government office, a municipal company, a port and an industrial corporation. Seeing them from so many angles has built up a wealth of advisory experience.
2008–2026Local government
18 years working with local governments on the strategy and architecture of a unified information-exchange platform that makes a genuine e-office possible. Over 40 modules designed and implemented, including EZD, e-archive, e-board, e-council, e-calls for applications, e-recruitment, public consultations, e-business-trips, e-training, councillor support, 12 public registers and two web portals.
2019–2026Public utility companies: district heating, water utilities, public transport
Design, implementation and launch of a collaboration and business process management platform covering, among other things, a digital archive of procurement proceedings, digital workflow for cost documents, digital personnel files, correspondence management and legal assistance.
2017–2026An industrial subsidiary of a foreign group
Concept design and implementation of a complete procure-to-pay solution for an international industrial corporation operating in Poland. Acting as change-management lead towards the board, the CFO and the chief accountant. Now in the ninth year of developing a BPM (business process management) system. Further expansions covered processes such as complaints, contracts and annexes, issuing samples, warehouse discrepancies, quality management, powers of attorney, change-approval requests, correspondence management integrated with e-Doręczenia, and handling of payments and bank payment batches integrated with the banking system.
2018–2026A container terminal
A multilingual system for handling business partners, built on a process platform: registration, enquiries, offers and complaints — still in use today. Identifying objectives, requirements analysis and concept design for a stakeholder-relationship-management system.
2006–2013A Polish group of manufacturing companies
Concept and objectives design, and implementation of a collaboration platform for 800 users. Requirements and objectives, business and process analysis, and implementation of a process-driven CRM system connecting data across all companies in the group.
And many others, including research institutes, credit unions, city offices, electrical-installation companies, energy utilities, residential developers and a nationwide radio station.
Wojciech KroczakYour digital strategy advisor, Krogis
On the client’s side. In the board’s language, not technology jargon.
Management and technology experience
Over 20 years running analyses, gathering requirements, delivering implementations and managing service relationships directly with boards, CFOs and IT directors.
Knowledge of local government, municipal companies and business
Work with local governments, water utilities, district-heating companies, public-transport operators, the energy sector, manufacturing firms, container terminals, logistics companies, residential developers, banks and insurance companies.
Turning business goals into technology, risk and final decisions
Risk registers, three-year investment roadmaps and requirements documentation against which contracts and public registers are accepted. Real support for decision-making.
Supporting boards through decisionsI understand the goals and concerns a board faces and guide it through the subject of digitalisation so it can have a meaningful conversation with its own IT team — not just accept ready-made recommendations.
The client’s representative to vendorsI prepare vendor questions, a purchasing matrix to compare offers, and interoperability criteria for an informed decision — and for the audit that follows later.
Prototyping intent: 15 minutes, a concept in ~2 daysA board can describe a problem in fifteen minutes, but has no time to write down requirements. I do — and I come back with a concept or a prototype before the project has incurred its first cost.
The board’s representative on the delivery teamOnce a project is under way, I keep it aligned with the original intent in the day-to-day meetings — the board only returns to the topic when a decision is genuinely needed.
Planning AI in the organisationAI doesn’t ask for permission – it’s turning the business models we know upside down. Today, every company is becoming a technology company, regardless of industry. Sales, marketing, operations, customer service, routine desk work: within a few years, the lion’s share of this work will be done by artificial intelligence. Adapting to this change is no longer an ambition or a trend. It is the only way to remain competitive.
Four principles every engagement is built on.
Set out plainly, because these are the questions secretaries, CEOs and IT managers ask before letting an outsider into their systems.
Independence from vendorsI don’t sell systems, licences or implementations, and I don’t take commission from any vendor. My recommendation may well be “don’t buy” or “stay with what you have”.
ConfidentialityA non-disclosure agreement before the first document. Information about your systems, contracts and costs never goes to other clients or into case studies without your consent.
Ownership of the deliverablesThe registers, maps, standards and clauses are yours, in an editable format, with no time limit. You can keep maintaining them yourselves or with a different advisor.
Personal dataThe inventory covers systems, contracts and processes, not residents’ or customers’ data. I don’t look into databases; if access is unavoidable, only on your own equipment and with formal authorisation.
Before you get in touch: answers to the most common questions.
How much does an IT systems inventory cost for a public office or a company?
Depending on the number of systems and departments, the price for 2–6 weeks of work stays below the public-procurement threshold, and you receive a full set of strategic documents at the end. Because it is below the threshold, the contract does not require a procedure under the Public Procurement Law. I confirm the exact price after a short conversation about the scale of your organisation.
We have a deadline for the rollout. Won’t the inventory delay it?
No. It takes 2–6 weeks and ends with requirements, contract clauses and an integration matrix — things you’d need to prepare before the tender anyway. It usually shortens tender preparation, because it replaces gathering vendor offers as the starting point.
We have our own IT department. Why do we need an outside advisor?
IT evaluates solutions technically. The board needs someone to evaluate them from its own perspective — risk, total cost, regulatory compliance, the organisation’s interests in dealings with the vendor — independently of IT’s recommendation, not instead of it. It’s a second, independent opinion, not competition for your own team.
What’s the difference between a digital strategy advisor and a fractional CIO?
It’s the same role known internationally as a “fractional CIO” — in Poland it simply goes by a Polish name. The difference lies in where the line is drawn: Krogis doesn’t take over the IT department or its budget, and doesn’t manage the technical staff. It represents the board — translating its intent into requirements, and helping IT put its needs into language the board will understand and accept. It’s an advisory, translating and representative role, not a managerial one over the technical team.
How do we prepare our organisation for a new IT system?
Start with what you already have: which systems, data, integrations and contracts the new system is meant to replace or work alongside. Appoint someone on your side who owns process decisions, and agree on how you’ll know the rollout succeeded. Write the requirements in the language of your processes, and only then talk to vendors. The inventory gives you that starting point in 2–6 weeks.
When should we replace a system, and when should we modernise it?
A system that supports the process well and still has vendor support is usually worth developing further. A system without support, with manual re-entry of data and rising maintenance cost, is a candidate for replacement. Compare the total cost over several years, not just the price of a new licence, and count how many integrations and how much data will need to move. The system categorisation from the inventory brings order to this decision for the whole organisation at once.
Let’s talk about the decision, before a vendor makes it for you.